Lilli Tauber grew up in a small town in Austria, Wiener Neustadt, where her parents tended the family store. Then came 9 November 1938--the pogrom known as Kristallnacht. Her father was arrested, Lilli was thrown out of school, and when her father was released, her parents got Lilli onto a kindertransport to England. From her refuge in Great Britain, Lilli wrote countless letters to her parents. And they wrote to her--not only from Vienna, but from a ghetto they were sent to in Poland. At war's end, Lilli returned to Vienna to look for them. Perhaps they too would return. But the letters Lilli found in a suitcase told a terrible, heartrending story. And then there were the pictures her father had sent back. This is Centropa's longest and most complex film, produced by Ulrike Ostermann, assisted by Wolfgang Els and Marie-Christine Schmid, with the help and dedicated cooperation of Lilli Tauber.